EOR Business Operations Manager

<div class="content-intro"><h2><strong>About Remote</strong></h2> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br><br><span class="discussion-id-2f7cb4da-dab4-8068-a80f-001c50b2d808 suggestion-update notion-enable-hover" data-token-index="0">With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.</span><br><br>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</span></div></div><h2>What this job can offer you</h2> <p>This is an exciting time to join Remote and make a personal impact in the global employment space as a Business Operations Manager in EOR Business Operations.</p> <p>As a dynamic, curious, and energetic professional, you will help improve how EOR Operations runs end-to-end by driving cross-functional clarity, operating mechanisms, and delivery support across domains. You will partner with senior leaders and stakeholders across EOR Ops and beyond to enable scalable execution, measurable outcomes, and strong adoption of changes that span multiple teams.</p> <h2>What you bring</h2> <ul> <li>Demonstrated experience in business operations, program/project management, operational excellence, or a similar cross-functional role (ideally in EOR Operations or an adjacent operating environment).</li> <li>You have strong project management skills and can take ambiguous, multi-stakeholder work from problem definition through delivery, adoption, and measurement.</li> <li>You can facilitate alignment across teams with differing priorities and influence outcomes without direct authority.</li> <li>You use AI thoughtfully to improve your own workflows and incorporate it into solution design where it meaningfully increases quality, speed, or clarity.</li> <li>You are comfortable working with operational metrics and reporting (e.g., Sigma, Zendesk, Google Sheets) and can translate data into clear insights and recommendations.</li> <li>You write clearly and default to transparent, effective async communication with peers and stakeholders.</li> <li>You are a <a href="https://signalvnoise.com/posts/1430-hire-managers-of-one">manager of one</a>: proactive, structured, and able to self-direct with high ownership and follow-through.</li> <li>You love improving systems and ways of working and can demonstrate prior examples of making processes faster, clearer, and more scalable.</li> <li>You move quickly but with intention and demonstrate strong judgment about trade-offs, risk, and when escalation is needed.</li> </ul> <h2>Key Responsibilities</h2> <ul> <li>Lead cross-functional projects from ideation to execution, including requirements gathering, scope definition, milestone planning, stakeholder updates, adoption, and impact measurement.</li> <li>Identify systemic operational gaps across EOR domains and coordinate remediation with accountable owners and partners, ensuring changes do not create downstream manual work or unintended side effects.</li> <li>Drive cross-domain visibility and alignment across EOR Operations by maintaining clarity on initiatives, dependencies, risks, and decisions.</li> <li>Identify and implement AI-enabled improvements to EOR operating mechanisms, ensuring accuracy, security, and measurable impact.</li> <li>Facilitate prioritization and sequencing for work that spans multiple EOR domains, regions, or creates cross-functional handoffs; establish lightweight governance and escalation paths for prioritization conflicts.</li> <li>Own recurring reporting inputs (efficiency, quality, throughput, risk signals) and convert insights into clear recommendations and follow-through with accountable owners.</li> <li>Establish and continuously improve EOR-wide operating mechanisms (intake/routing, handoffs, escalation paths, documentation standards, and reusable SOP patterns) to reduce misrouting, duplication, and stalled work.</li> <li>Support audit and compliance program management for cross-functional efforts (evidence gathering, stakeholder alignment, remediation tracking).</li> <li>Partner effectively with Product/Engineering, Legal, Customer Success, Finance, and EOR Ops leadership to align on cross-domain operational requirements and enable smooth execution across multiple surfaces (e.g., Payroll + PEO + EOR).</li> <li>Flex to any project work as required by the business needs within EOR Operations</li> </ul> <p>&nbsp;</p> <h2>Practicals:&nbsp;</h2> <ul> <li>Reporting to: Senior Manager, EOR Business Operations</li> <li>Location: EMEA</li> <li>Team: EOR Operations&nbsp;</li> </ul> <p>&nbsp;</p> <h2>&nbsp;</h2> <p>&nbsp;</p> <h2><strong>Application process</strong></h2> <ol> <li>(async) Profile review</li> <li>Interview with recruiter</li> <li>Interview with Sr. Manager, EOR Business Operations</li> <li>Interview with Business Operations Team Members</li> <li>Interview with Leadership, EOR Business Operations Team</li> <li>Bar Raiser Interview</li> <li><a href="https://www.notion.so/Veremark-Remote-96e108c037b8423cbd4c3f07a1f9b38b">Prior employment verification check</a>&nbsp;</li> </ol><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Remote's <a href="https://www.notion.so/remotecom/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c">Total Rewards philosophy</a> is to ensure fair, unbiased compensation and fair <span class="link-annotation-unknown-block-id-1691622878">equity</span><span class="discussion-level-1 discussion-id-f2a82bc4-09e4-4a71-ad93-755b1d26a690 notion-enable-hover" data-token-index="3"> pay </span>along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.</p> <p>At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.&nbsp; We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.<br><br>Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.<br><br><em data-stringify-type="italic">At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards &amp; People Enablement team on a case by case basis.</em></p></div><div class="title">The annual salary range for this full-time position is</div><div class="pay-range"><span>$36,900</span><span class="divider">&mdash;</span><span>$83,050 USD</span></div></d