Global Payroll Implementation Specialist EMEA/LATAM

<div class="content-intro"><h2><strong>About Remote</strong></h2> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br><br><span class="discussion-id-2f7cb4da-dab4-8068-a80f-001c50b2d808 suggestion-update notion-enable-hover" data-token-index="0">With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.</span><br><br>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</span></div></div><h2><strong>What this job can offer you</strong></h2> <p>This is an exciting time to join Remote and make a personal difference in the global employment space as a <strong>Global</strong> <strong>Payroll</strong> <strong>Implementation Specialist</strong>, joining our <strong>Global Payroll Implementation</strong> team. In your role, you will be technically implementing multiple new customers of all sizes onto our Remote Global Payroll solution platform with accuracy and within agreed timescales.</p> <p>You will be reporting to the <strong>Manager, Global Payroll Implementations</strong>.</p> <h2><strong>What you bring</strong></h2> <ul> <li>Several years of Global Payroll Implementation Experience with statutory tax regulations and payroll processing knowledge.</li> <li>Several years of Global Payroll <strong>Technical</strong> Implementation set-up experience, on local payroll software.</li> <li>Excellent understanding of end-to-end Global Payroll and HR processes.</li> <li>Work experience in payroll operations and statutory requirements.</li> <li>Experience in accounting reconciliations.</li> <li>Excellent data management skills with high accuracy and attention to detail.</li> <li>Experienced in handling multiple projects with multiple stakeholders.</li> <li>An analytical mindset with great problem-solving abilities.</li> <li>A technical aptitude with computer literacy, data analysis and critical thinking.</li> <li>Ability to succeed in a fast-paced, international work environment with a passion for making an impact.</li> <li>Team player with the ability to work independently, autonomously and take ownership and responsibility of tasks and requests.</li> <li>A Customer-Care oriented mind set and ability to build client relationships.</li> <li>Is a productivity geek and will constantly think of ways to improve and speed up their work through automations.</li> <li>Proficient in using Google Sheets or Excel.</li> <li>Ability to work within a MacBook Pro environment</li> <li>You understand the need and idea to work largely <a href="https://www.notion.so/remotecom/Communication-8541f0e7ae004be7a7b949096c9f972c#027a623b1ecd4f88a2f8041c15f00d9f">asynchronously</a>.</li> <li>You write and speak fluent English.</li> <li>It's not required to have experience working remotely, but is considered a plus.</li> <li>Not required but is considered a plus if you have a working knowledge of: Notion, Slack, Zendesk, <a href="http://Monday.com">Monday.com</a> and Salesforce.</li> <li>Not required but is considered a plus if you have working knowledge of DACH payroll software.</li> </ul> <h2><strong>Key Responsibilities&nbsp;</strong></h2> <ul> <li>Serve as a primary point of contact for Payroll customers to set up and provide an accurate and seamless transition of their payroll requirements to Remote’s Payroll products and services.</li> <li>Analyze customers’ payroll needs and provide appropriate recommendations.</li> <li>Direct and manage the implementation of new customers from the start of the relationship, including: <ul> <li>Obtaining all required customer and employee’s payroll data information for new customer payroll set-ups per legal entity.</li> <li>Configuration of Remote’s Global Payroll system on a customer by customer basis.</li> <li>Coordination of parallel payroll runs and reconciliation of wage-based taxes .</li> <li>Verify payroll and tax set up is compliant with statutory regulations.</li> <li>Coordination and communication of payroll Go-Live.</li> <li>Handing over an accurate payroll to our Remote Payroll Operations team.</li> </ul> </li> <li>Effectively communicate with customers, teammates, supervisors and vendors in a timely and clear fashion.</li> <li>Establish and maintain positive customer working relationships, successfully contribute to high customer retention rates.</li> <li>Provide support and training to new customers and employees regarding payroll process and general country specific payroll needs.</li> <li>Provide customer focused interaction ensuring timely response, accurate information and effective follow-up on all customer and/or internal requests and/or issues.</li> <li>Maintain confidentiality of all customer and employee information.</li> <li>Help in the creation and maintenance of the process documentation.</li> <li>Work with internal teams to improve our platform, completing UAT Testing through shipping</li> </ul> <h2><strong>Practicals</strong></h2> <ul> <li><strong>You'll report to: Manager, Global Payroll Implementations</strong></li> <li><strong>Direct reports:</strong> None</li> <li><strong>Team:</strong> Global Payroll Experience &amp; Implementations</li> <li><strong>Location</strong>: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; LATAM Region</li> <li><strong>Start date:</strong> ASAP</li> </ul> <h2><strong>Application process</strong></h2> <ol> <li>(async) Profile review</li> <li>Interview with recruiter &amp; skills assessment</li> <li>Interview with Global Payroll Implementation team member(s)</li> <li>Interview with Director, Global Payroll Implementation &amp; Experience</li> <li>Interview with Bar Raiser</li> <li><a href="https://www.notion.so/remotecom/Veremark-Remote-96e108c037b8423cbd4c3f07a1f9b38b?d=41ac176d9f0f490b83d7bf56dcd5bf11#aeb36272c9bd49b1b490f2ae7fc76552">Prior employment verification check(s)</a></li> <li>(async) Offer</li> </ol> <p>#LI-DNP</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Remote's <a href="https://www.notion.so/remotecom/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c">Total Rewards philosophy</a> is to ensure fair, unbiased compensation and fair <span class="link-annotation-unknown-block-id-1691622878">equity</span><span class="discussion-level-1 discussion-id-f2a82bc4-09e4-4a71-ad93-755b1d26a690 notion-enable-hover" data-token-index="3"> pay </span>along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.</p> <p>At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.&nbsp; We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.<br><br>Our salary ranges are determined by role, level and location, and our job ti