Lifecycle Specialist: Time & Attendance

<div class="content-intro"><h2><strong>About Remote</strong></h2> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br><br><span class="discussion-id-2f7cb4da-dab4-8068-a80f-001c50b2d808 suggestion-update notion-enable-hover" data-token-index="0">With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.</span><br><br>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</span></div></div><h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="1:1-1:31;0-30">What this job can offer you</h2> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="3:1-3:359;32-390">The Time &amp; Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time &amp; Attendance activities for Remote's external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.</p> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="5:1-5:107;392-498">When joining the Time &amp; Attendance team you will be reporting to the Manager Lifecycle: Time &amp; Attendance.</p> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="7:1-7:18;500-517">What you bring</h2> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="9:1-18:193;519-2512"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="9:1-9:260;519-778">Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="10:1-10:281;779-1059">Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="11:1-11:127;1060-1186">Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="12:1-12:179;1187-1365">Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="13:1-13:122;1366-1487">Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="14:1-14:134;1488-1621">Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="15:1-15:197;1622-1818">Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="16:1-16:119;1819-1937">Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="17:1-17:382;1938-2319">AI Fluency: Actively use AI-assisted tools in day-to-day work (e.g., drafting, knowledge retrieval, case research, or workflow automation) and understand where AI can be applied safely in an HR context — including when human judgment and review are required. Familiarity with responsible AI use practices (data handling, confidentiality, redaction) is expected at this level.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="18:1-18:193;2320-2512">Experience managing long-term sick leave or extended absence cases end-to-end, including complex eligibility, documentation, pay and benefits impacts, and stakeholder coordination preferred.</li> </ul> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold" data-sourcepos="20:1-20:24;2514-2537">Key responsibilities</h2> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="22:1-22:34;2539-2572"><strong>Employee Relations Management</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="24:1-26:205;2574-3324"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="24:1-24:244;2574-2817">Serve as an expert on Time &amp; Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="25:1-25:302;2818-3119">Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="26:1-26:205;3120-3324">Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to clients and employees.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal" data-sourcepos="28:1-28:37;3326-3362"><strong>Team and Operational Excellence</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3" data-sourcepos="30:1-35:140;3364-4718"> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="30:1-30:207;3364-3570">Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel and government bodies.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" data-sourcepos="31:1-31:208;3571-3778">Assist Senior Specialist