Staff Designer, Rapid Prototyping

<p><strong>Why Thunderbird?</strong></p> <p><span style="font-weight: 400;">Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.</span></p> <p><span style="font-weight: 400;">We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.</span></p> <p><span style="font-weight: 400;">We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.</span></p> <p><span style="font-weight: 400;">Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.</span></p> <p><strong>A note about MZLA and Mozilla: </strong>MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.</p> <p><span style="font-weight: 400;">To learn more, visit </span><a href="http://www.thunderbird.net"><span style="font-weight: 400;">www.thunderbird.net</span></a></p> <p><strong>The opportunity</strong></p> <p><span style="font-weight: 400;">Thunderbird is expanding beyond email with Thunderbolt, an open-source AI client designed for organizations that need more control over their data, infrastructure, and model choices.</span></p> <p><span style="font-weight: 400;">We’re looking for a Staff Designer to help shape the product experience for Thunderbolt as it moves from early product development into enterprise use cases. This role sits at the intersection of product design, front-end engineering, prototyping, and AI-assisted product development.</span></p> <p><span style="font-weight: 400;">You’ll turn early product ideas, user needs, partner feedback, and workflow concepts into working prototypes and production-ready user experiences. This is not a role focused only on mockups or design artifacts. You’ll work directly in the codebase, use AI-assisted development tools thoughtfully, and help define the interaction patterns that make Thunderbolt intuitive, useful, trustworthy, and enterprise-ready.</span></p> <p><span style="font-weight: 400;">You should be comfortable operating independently in ambiguity, moving quickly from concept to prototype, distinguishing between experiments and production-ready work, and creating reusable product and interaction patterns that help the broader team move faster.</span></p> <p><strong>What you’ll do&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Build functional prototypes and product experiments directly in the Thunderbolt codebase.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate ambiguous product ideas, user workflows, partner feedback, and enterprise needs into clear, usable product experiences.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help define interaction patterns for AI-powered chat, search, research, workflow automation, knowledge retrieval, and enterprise administration.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use AI-assisted development tools to accelerate prototyping and implementation while maintaining strong judgment around quality, usability, security, accessibility, and maintainability.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner closely with product, design, engineering, and enterprise-facing teams to explore, validate, and refine product direction.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute production-quality front-end code where appropriate.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify when a prototype should be discarded, refined, generalized, or productionized.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve the usability, accessibility, consistency, and polish of the Thunderbolt user experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help develop reusable components, interface patterns, or design-system elements that create leverage for the broader product team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bring a user-centered perspective to technical and product discussions, especially where AI behavior, user trust, transparency, permissions, or workflow clarity are important.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consider enterprise needs when designing product experiences, including data sensitivity, user control, administrative visibility, auditability, and security expectations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to a product culture that values speed, clarity, experimentation, maintainability, responsible AI use, and thoughtful user experience.</span></li> </ul> <p><strong>What you bring&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">10+ years of relevant experience in design engineering, front-end engineering, UX engineering, product design with strong technical implementation experience, or a closely related role, with demonstrated leadership and impact beyond individual deliverables.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong front-end engineering skills, including experience with modern JavaScript or TypeScript, component-based frameworks, and building prototypes or production features directly in an application codebase.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong product and interaction design judgment, including usability, accessibility, information architecture, workflow design, and product polish.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience designing, prototyping, or building AI-enabled product experiences, such as chat, search, research tools, agents, automation, knowledge interfaces, or workflow tools where user trust, context, output quality, and human oversight are central to the experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience translating ambiguous product concepts into usable workflows, prototypes, and shipped product experiences, with the judgment to balance speed, quality, maintainability, learning, and product risk.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience providing technical or product leadership through mentoring, cross-functional coordination, reusable patterns, project ownership, or influence beyond individual deliverables.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Practical awareness of AI, privacy, security, and regulatory considerations that may affect product experience, including transparency, user control, permissions, data handling, and trust; familiarity with frameworks such as the EU AI Act, Cyber Resilience Act, HIPAA, or comparable responsible AI, privacy, and security requirements.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong communication and collaboration skills, including experience working clo