Staff Team Member Relations Partner · GitLab

Sobre el puesto

<div class="content-intro"><p>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.</p> <p>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. <a href="https://www.youtube.com/watch?v=OuZIb5zszQI">Co-create the future with us</a> as we build technology that transforms how the world develops software.</p> <p>*<em>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.</em></p></div><h4><strong>An overview of this role</strong></h4> <p>As a Staff Team Member Relations Partner, you’ll provide strategic guidance to managers on complex team member relations matters across GitLab’s global organization. You’ll lead sensitive investigations, coach leaders through confidential workplace matters, and partner with Legal and People Business Partners to develop scalable solutions that improve the team member experience while reducing organizational risk. This is a Staff-level individual contributor role that reports to the Team Member Relations Director. You’ll work with a high degree of autonomy on sensitive, high-risk matters, help set direction for how GitLab handles team member relations at scale, and serve as a subject matter expert for leaders and partners across regions.</p> <p><strong>What You’ll Do</strong>  </p> <ul> <li>Lead sensitive investigations from intake through resolution, including interviewing team members, analyzing information from internal systems, writing investigation reports, and recommending next steps based on your findings.</li> <li>Coach and advise leaders at all levels on complex team member relations matters, including performance management, while helping them manage business and company risk.</li> <li>Build proactive programs that help prevent workplace concerns before they escalate.</li> <li>Partner with Legal and People Business Partners to review and assess team member relations cases, add context, and align on an appropriate approach.</li> <li>Shape the development, consistent application, and revision of policies as GitLab scales, and review policies, procedures, and initiatives for alignment with applicable requirements and GitLab’s values.</li> <li>Analyze case trends and provide actionable insights to Legal, People Business Partner teams, and senior leaders to inform scalable programs, policies, and risk-reduction strategies.</li> <li>Lead department-specific and organization-wide initiatives, ask for feedback, and work with cross-functional partners to deliver scalable solutions.</li> <li>Support global governance of team member relations policies and practices by interpreting employment laws and regulations and providing guidance on inquiries across jurisdictions.</li> </ul> <p><strong>What You’ll Bring </strong></p> <ul> <li>Progressive team member or employee relations experience, including independently leading complex, multi-party workplace investigations.</li> <li>Working knowledge of United States employment law relevant to team member relations, including the Family and Medical Leave Act, Americans with Disabilities Act, Title VII of the Civil Rights Act, and Equal Employment Opportunity Commission processes.</li> <li>Experience working in a distributed, multi-jurisdiction, or global organization and adapting guidance to different regulatory and cultural contexts.</li> <li>A track record of influencing change without direct authority and building support with cross-functional partners and senior leaders for organization-wide programs and policy changes.</li> <li>Clear written and verbal communication skills, including the ability to write thorough, defensible investigation reports.</li> <li>Sound judgment, confidentiality, discretion, and empathy when handling sensitive, complex, and time-sensitive workplace matters or facilitating conflict resolution.</li> <li>Strong problem-solving, critical thinking, business judgment, attention to detail, reliability, and the ability to work at a steady pace.</li> <li>Society for Human Resource Management Senior Certified Professional, Professional in Human Resources, or an equivalent certification is preferred but not required. Experience with employment regulations outside the United States is also helpful.</li> </ul> <p><strong>About the team</strong></p> <p>The Team Member Relations team helps GitLab address workplace matters consistently, fairly, and in line with applicable requirements and GitLab’s values. The team partners closely with Legal, People Business Partners, and leaders across regions to manage sensitive cases, identify trends, improve policies and programs, and support a positive team member experience in GitLab’s all-remote organization.</p> <h4><strong>How GitLab will support you</strong></h4> <ul> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/" target="_blank">Benefits to support your health, finances, and well-being</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/paid-time-off/" target="_blank">Flexible Paid Time Off</a> </li> <li><a href="https://about.gitlab.com/company/culture/inclusion/erg-guide/#:~:text=Definition%20of%20the%20TMRG%20%2D%20Team%20Member%20Resource%20Groups,-TMRGs%20are%20voluntary&text=The%20purpose%20for%20this%20type,developing%20the%20sense%20of%20belonging." target="_blank">Team Member Resource Groups</a></li> <li><a href="https://handbook.gitlab.com/handbook/total-rewards/stock-options/" target="_blank">Equity Compensation & Employee Stock Purchase Plan</a></li> <li><a href="https://handbook.gitlab.com/handbook/people-group/learning-and-development/growth-and-development/" target="_blank">Growth and Development Fund</a></li> <li><a href="https://about.gitlab.com/handbook/total-rewards/benefits/general-and-entity-benefits/#parental-leave" target="_blank">Parental leave</a> </li> <li><a href="https://handbook.gitlab.com/handbook/finance/expenses/#equipment" target="_blank">Home office</a> support</li> </ul> <p>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from <a href="https://about.gitlab.com/company/culture/inclusion/#examples-of-select-underrepresented-groups">underrepresented groups</a> are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilitie