Strategic Business Performance, Central Strategy & Operations

<h2><strong>Who we are</strong></h2> <h3><strong>About Stripe</strong></h3> <p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p> <h3><strong>About the team</strong></h3> <p>Stripe is looking for a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is the&nbsp;"connective tissue" of Stripe. You will have a front-row seat to how the company operates and a direct hand in ensuring we&nbsp;hit our most important goals. If you are a technical strategist who loves to move fast and fix high-stakes problems, we’d love to hear from you.&nbsp;</p> <p>SBP is a small, high-leverage group within Central Strategy &amp; Operations at Stripe. Our mission is to create strategic&nbsp;clarity around Stripe’s performance. We work with partner teams to report on the business; dive into it to support and&nbsp;pressure-test our strategy, driving change wherever we find soft spots and enabling the success of other teams.&nbsp;</p> <p>We are looking for someone who connects across data, financials and product &amp; business strategy. and can unearth a&nbsp;signal in the noise and either fix the problem directly or convene the right people to fix it fast.</p> <h2><strong>What you’ll do</strong></h2> <p>In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve&nbsp;problems and design workflows that benefit our users. Specifically:</p> <ul> <li><strong>Own the "Signal"</strong>: You will define and maintain the metrics that actually matter for in-year performance. You’ll&nbsp;develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action,<br>moving far beyond standard dashboarding.</li> <li><strong>Deep-Dive Interventions</strong>: You will lead "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed.</li> <li><strong>Bridge Product &amp; Strategy</strong>: You will translate long-horizon corporate theses into in-year operational reality. You’ll&nbsp;take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured<br>workstreams.</li> <li><strong>Synthesize for Leadership</strong>: You’ll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.</li> <li><strong>Pressure-test our Assumptions</strong>: You’ll work closely with Corporate Strategy and Product teams to identify gaps&nbsp;between our external market forces and our internal execution.</li> </ul> <h2><strong>Who you are</strong></h2> <p>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these&nbsp;requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>12+ years of experience in product/data analytics within product organizations or strategic business performance&nbsp;teams at high-growth tech companies</li> <li>Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&amp;L or a specific<br>business outcome</li> <li>Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights</li> <li>A proven track record of directly driving business growth through analytical insights and execution</li> <li>Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality</li> <li>Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled</li> <li>Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders</li> <li>Prior experience with fintech products or complex financial systems is a plus, but not required</li> <li>Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding&nbsp;Stripe’s business performance</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li>Payments ecosystem, or experience in finance or fintech is a plus</li> <li>Ability to build trust and partner with senior leaders and CXOs</li> <li>Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets</li> <li>Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams</li> <li>Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing&nbsp;outreach on the user experience and resulting support experience</li> </ul>