Technical Program Manager, GFCO Analytics

Sobre el puesto

<div class="content-intro"><p>Ready to do the most impactful work of your career? At&nbsp;<a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”&nbsp;<a href="https://www.coinbase.com/careers">learn more about working at Coinbase</a>.</p></div><p>As a Technical Program Manager on the GFCO Analytics Engineering team, you'll own the roadmap and execution for the data models, metrics, and dashboards that power Customer Experience and Compliance Operations at Coinbase. This team combines deep domain expertise in regulated operations with modern data engineering (Snowflake, Airflow, Superset/Looker, and AI tooling) to deliver trusted, self-serve data products that drive faster decisions and stronger customer outcomes. You'll distill requests from 15+ cross-functional teams, prioritize work based on impact and regulatory need, and create the operational leverage that lets analytics engineers focus on building rather than managing process.</p> <p>What You'll Do:</p> <ul> <li>Own the CX Analytics Engineering roadmap, distilling requests from Operations, Compliance, Risk, WFM, BizOps, and Product teams into a prioritized backlog scoped by impact, regulatory urgency, and team capacity</li> <li>Drive program execution across data model builds, pipeline development, dashboard delivery, and regulatory reporting workstreams, holding the team accountable to timelines and quality standards</li> <li>Build and automate project management processes, reducing operational overhead so analytics engineers spend more time building data products and less time on coordination</li> <li>Partner with CX Operations leadership, Compliance, and Data/Platform Engineering to resolve pipeline dependencies, align on shared data models, and ensure regulatory reporting accuracy</li> <li>Implement testing, monitoring, and documentation standards (data contracts, alerting, quality checks) that reduce ad-hoc firefighting and build stakeholder trust in CX data products</li> <li>Leverage AI-assisted workflows and tooling to compress speed-to-insight, automate reporting, and scale the team's impact without growing headcount linearly with business complexity</li> </ul> <p>Required Skills and Experience:</p> <ul> <li>7+ years of experience in technical program management, with at least 3 years supporting data engineering, analytics, or data platform teams in a regulated environment (fintech, financial services, or crypto)</li> <li>Proven track record owning and prioritizing a technical roadmap across multiple concurrent workstreams, balancing competing stakeholder needs with engineering capacity and regulatory requirements</li> <li>Fluency with modern data stack components (e.g., Snowflake, Airflow, Looker/Superset, dbt) and the ability to engage technically on data modeling, pipeline architecture, and data quality frameworks</li> <li>Demonstrated ability to create operational leverage through process automation, tooling improvements, and structured program management that frees engineering teams to focus on high-value delivery</li> <li>Experience driving alignment across 10+ cross-functional stakeholders (Operations, Compliance, Risk, Product, Engineering) where ownership is distributed and trade-offs must be actively managed</li> <li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong>Pay Transparency Notice:</strong><strong><em> </em></strong>Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).&nbsp;</p> <p>&nbsp;</p></div><div class="title">Annual base salary range (excluding equity and bonus):</div><div class="pay-range"><span>$148,835</span><span class="divider">&mdash;</span><span>$175,100 USD</span></div></div></div><div class="content-conclusion"><ul> <li style="font-style: italic; font-size: 8pt;"><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf"> E-Verify</a> Notice of Participation.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.&nbsp;Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/"><strong> </strong>tutorial</a>.</em></span></li> <li style="font-style: italic; font-size: 8pt;"><span style="font-size: 8pt;"><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement"> Arbitration of Disputes</a>.<br></em></span></li> </ul> <div id="fortidlp-input-element-parent"></div></div>