Senior Corporate Enterprise Platform Engineer, Windows

<h2 class="p1"><span class="s1">Role Description</span></h2> <p>As a Senior Client Platform Engineer on CorpFleet Engineering, you will own and improve Dropbox’s Windows endpoint platform. You will bring deep Windows and Intune expertise, make patching and application delivery more reliable, and build automation that reduces recurring work for the team.</p> <p>This is a hands-on role combining Windows technical ownership with the development of a more code-managed endpoint platform. You will help evaluate and adopt FleetDM, osquery, infrastructure-as-code, and GitOps practices where they improve reliability, visibility, and maintainability. You will strengthen the current environment while building and validating the path forward—not assume that replacing a tool is the answer.</p> <p>You will work with CorpInfra, IAM, Security, and support teams to make practical technical decisions, lead multi-phase improvements, and clarify ownership. You will also mentor teammates through pairing, code review, and shared operational practices. This is an individual-contributor role, not a people-management position.</p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>Own endpoint reliability and lifecycle management.</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> Improve provisioning, application delivery, updates, security configuration, and troubleshooting across the endpoint environment.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>Make patching predictable and safe.</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> Strengthen update workflows through testing, controlled rollouts, and remediation.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>Make fleet health trustworthy and actionable.</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> Improve reporting on device health, patching, and configuration, with clear ownership for resolving issues.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>Build maintainable automation.</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> Turn recurring work into reliable, tested workflows that other engineers can operate.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>Advance code-managed endpoint operations.</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> Adopt tools and practices that improve configuration management, validation, and deployment.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>Lead cross-functional platform improvements.</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> Define practical roadmaps, resolve dependencies, and balance security, reliability, employee experience, and team capacity.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>Strengthen the team’s capability.</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> Mentor teammates, review code and designs, and document reusable practices that improve coverage across the endpoint team.</span></li> </ul> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Significant experience engineering and operating Windows endpoint environments, with personal ownership beyond ticket handling or routine console administration.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Deep hands-on Intune experience across device lifecycle, configuration and compliance policies, application management, update workflows, and relevant Entra ID dependencies.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Strong Windows troubleshooting skills across operating-system behavior, services, logs, networking, certificates, identity, and security controls. Able to distinguish reported management status from actual endpoint health.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Recent ownership of Windows and third-party application patching, including staged deployment, user-impact validation, failed-device handling, exceptions, and recovery.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Strong practical PowerShell skills and familiarity with at least one additional programming language, such as Python, Go, or C#. Experience building and maintaining production automation or systems integrations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Demonstrated use of version control, code review, automated checks, and controlled deployment for operational changes. Able to explain safe retries, failure handling, secrets management, and configuration drift.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Ability to independently define and deliver multi-phase work, prioritize under ambiguity, partner across teams, and mentor other engineers.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Clear written and verbal communication, including concise technical decisions, incident updates, runbooks, and effective asynchronous collaboration.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Production experience with </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>FleetDM on Windows</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">, including agent operations, policies, queries, targeting, API integrations, or configuration managed through GitOps.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb">Practical </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"><strong>osquery and SQL</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4z67zz122zz73zz80zz81z2z68zz89zmz90z511hmfz75z5yr0fa4cfz69zfb"> experience for endpoint inventory, health, or security use cases, including query validation, performance considerations, and handling stale or missing results.</span></li> <li><span c