Senior Lifecycle Specialist, Workers Compensation - USA

<div class="content-intro"><h2><strong>About Remote</strong></h2> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br><br><span class="discussion-id-2f7cb4da-dab4-8068-a80f-001c50b2d808 suggestion-update notion-enable-hover" data-token-index="0">With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.</span><br><br>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</span></div> <div>&nbsp;</div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</span></div></div><h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">The position</h2> <p class="font-claude-response-body break-words whitespace-normal">This is an exciting time to join Remote and make a personal difference in the global employment space by joining our Employee Lifecycle team as a Senior Lifecycle Specialist, Workers Compensation Insurance (PEO)</p> <p class="font-claude-response-body break-words whitespace-normal">As a trusted partner to our clients' HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it's about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 90+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You're not just part of a team; you're at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.</p> <p class="font-claude-response-body break-words whitespace-normal">Remote is seeking a highly motivated and experienced <strong>Senior Lifecycle Specialist, Workers Compensation Insurance (PEO)</strong> to join our team. This role will focus on developing and maintaining relationships with insurance carriers and state agencies, ensuring compliance with regulatory requirements, and optimizing the client experience. The ideal candidate will have a proven track record in managing workers compensation programs, working with product teams to streamline processes, and ensuring that premium rates remain competitive while maintaining service quality.</p> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">What you bring</h2> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Experience:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated experience in workers' compensation insurance operations within a US-based PEO environment.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong organizational skills and the ability to manage multiple priorities.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Exposure to vendor management and supporting contract negotiations is a plus.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Skills:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent problem-solving abilities and attention to detail.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong communication skills, both written and verbal.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Practical experience using AI tools to support workers' compensation workflows — for example, streamlining claims documentation and reporting, or assisting with compliance and regulatory monitoring.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort with technology and ability to work effectively in a high intensity, fast-paced, remote work environment.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Other:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to work independently and make decisions with guidance from leadership.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Flexibility to adapt to evolving business needs and changes in the regulatory landscape.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Fluent in English; additional languages are a plus.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience working remotely is preferred but not required.</li> </ul> </li> </ul> <h2 class="text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold">Key Responsibilities</h2> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Carrier Management:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">To support day-to-day operations, build and maintain effective relationships with workers' compensation carriers and state agencies as required.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Support the renewal process for various insurance programs, ensuring timely and accurate submissions and successful negotiations to drive cost efficiencies and competitiveness in the market.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain up-to-date records of insurance policies, certificates of insurance, and related documentation.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Help coordinate carrier performance reviews to ensure service levels and standards are met consistently.</li> </ul> </li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Premium Management:</strong> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-b