Software Engineer L2-Messaging API

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><span style="color: rgb(255, 255, 255);">.</span></p> <p><strong>Hiring and how we work</strong></p> <p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp;</p> <p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp;<br><span style="color: rgb(255, 255, 255);">.</span></p></div><p>&nbsp;</p> <div><strong>See yourself at Twilio</strong></div> <div>Join the team as Twilio’s next Software Engineer (L2) - Messaging API.</div> <div>&nbsp;</div> <div>&nbsp;</div> <div><strong>About the job</strong></div> <div>This position is needed to help the Comms Engineering team build and maintain the communications platform, used by thousands of customers worldwide to communicate through various channels. A successful candidate is passionate about designing, developing, deploying and operating software solutions at scale, a self-starter, embodying a growth mindset, and wants to help Twilio deliver the best user experience for next-generation communications.&nbsp;</div> <div>&nbsp;</div> <div><strong>Responsibilities</strong></div> <div>In this role, you’ll:</div> <div>&nbsp;</div> <div>Develop and maintain software</div> <div>Work with a small and collaborative team, whiteboarding ideas, building backend services and APIs</div> <div>Perform thorough and thoughtful code reviews to help maintain a high standard of code quality</div> <div>Support production operations, building, releasing and assisting with team on-call</div> <div>Craft clear and concise documentation</div> <div>&nbsp;</div> <div><strong>Qualifications&nbsp;</strong></div> <div>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</div> <div>&nbsp;</div> <div><strong>Required:</strong></div> <div>Bachelor’s and/or Master’s degree, preferable in Computer Science, or equivalent experience</div> <div>Experience with Go or Java</div> <div>Strong written and verbal communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.</div> <div>Ability to participate in an on-call rotation</div> <div>&nbsp;</div> <div><strong>Desired:</strong></div> <div>Experience using NoSQL databases like DynamoDB</div> <div>Experience with cloud platforms like AWS, including containerization and orchestration tools (e.g., Docker, Kubernetes)&nbsp;</div> <div>Polyglot developer with the ability to work across multiple programming languages and frameworks as needed.</div> <div>Experience with Temporal</div> <div>&nbsp;</div> <div><strong>Location</strong></div> <div>This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.</div> <div>&nbsp;</div> <div><strong>Travel&nbsp;</strong></div> <div>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.</div> <div>&nbsp;</div> <div><strong>What We Offer</strong></div> <div>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</div> <div>&nbsp;</div> <div>&nbsp;</div> <div><strong>Compensation</strong></div> <div>The estimated pay ranges for this role are as follows:</div> <div>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00&nbsp;&nbsp;</div> <div>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 123,760.00-154,700.00</div> <div>Based in the San Francisco Bay area, California: 137,520.00-171,900.00.</div> <div>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</div> <div>&nbsp;</div> <div>The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.&nbsp;</div> <div>&nbsp;</div> <div>&nbsp;</div> <div>Applications for this role are intended to be accepted until 09/30/2026, but may change based on business needs.&nbsp;</div> <p>&nbsp;</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p> <p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p> <p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p> <p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p> <p><strong>Stay alert to recruitment fraud</strong></p> <p>We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.<br><br><span style="color: rgb(255, 255, 255);">.</span><strong> </strong></p> <p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applic